Payements

Payment by credit card :
Visa, American Express and Mastercard are accepted via the payment platform Stripe. Transactions are secured and financial informations of our customers are not kept.

Payment via wire transfer :
If you prefer to pay via wire transfer please don’t hesitate to contact me personally contact@liane-joaillerie.com. The website host doesn’t offer this payment method just yet.

 Personal pick-UP

All orders can be picked up in the workshop / atelier, situated in the 2nd arrondissement in Paris next to Opera. 
You will be contacted as soon as your order is ready to arrange for a convenient time for you. 
The atelier is usually open from Monday to Friday10-18h.

Shipping

Your order will be shipped via renowned companies like Colissimo (French Post), Chronopost within France; DHL or FedEx depending on your country of residency. 
All shipments will be insured and tracked until delivery. 
Additionally, the tracking number will be communicated as soon as your parcel is shipped, so that you can track it as well.
Complimentary shipping as welcome gift.

The packaging of your order

Each order is carefully wrapped and within a special jewellery case for future safe keeping.
A certificate of authenticity will be included, detailing the DNA of your piece of jewellery. 
Please let me know if you would like me to incorporate a hand-written card with a custom message to the recipient of the parcel.

Import duties & taxes

Important: the recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. 
These additional charges will be collected from the recipient by the shipping carrier at the time of delivery.